Terms & Conditions | xojili Official Casino Platform PH

1. Acceptance of Terms

By accessing or using the xojili platform, you agree to be bound by these Terms & Conditions. These terms constitute a legal agreement between you, the user, and xojili. If you do not agree with any part of these terms, you must immediately cease using the site.

We reserve the right to update these terms at any time. Continued use of the platform after such modifications constitutes your acceptance of the revised terms.

2. Eligibility

To use this platform, you must be at least 18 years of age, or the higher legal minimum age if required by your specific jurisdiction. By registering, you represent that you have the legal capacity to enter into this agreement.

Users are responsible for ensuring that their access to the platform is legal in their current location. Access from restricted regions is strictly prohibited.

3. Account Registration and Security

When creating an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials.

• Verification: We require Identity Verification (KYC) processes which must be completed before any withdrawals can be processed.
• Account Limits: Strictly one account per person, household, or IP address.
• Security: If you suspect your account has been compromised, you must contact our support team immediately through the channels on this site.

4. Deposits and Withdrawals

Payments are processed via our partner payment providers. All transactions are conducted in PHP (₱).

• Ownership: All deposits and withdrawals must be made using payment methods registered in the name of the account holder. Third-party payments are not permitted.
• Limits: Deposit and withdrawal limits, as well as processing times, are displayed in your account and may vary depending on the chosen method.
• Verification: Payouts are subject to account verification and security checks.

5. Bonuses and Promotions

All promotions are governed by their specific terms. For current offers, please visit our Promotions Page.

• Wagering Requirements: Bonus funds often carry "playthrough" requirements, meaning they must be wagered a certain number of times before they are converted to withdrawable cash.
• Bonus Balance: Bonus funds are tracked separately from your real money balance.
• Max Bet: Maximum bet limits may apply while a bonus is active.
• Abuse: Any attempt to manipulate bonuses or exploit promotional offers will be considered bonus abuse.

6. Game Rules and Fair Play

xojili is committed to fair gaming. All game outcomes are generated by certified Random Number Generators (RNG) provided by licensed game suppliers.

• Technical Issues: If a game round is interrupted by a technical glitch or connection loss, the round may be voided and the stakes refunded.
• Disputes: In the event of a dispute over a game outcome, the logs provided by the game supplier will serve as the final authority.

7. Prohibited Activities

The following activities are strictly forbidden and may result in immediate account closure and forfeiture of funds:

• Fraud, collusion, or the use of bots and automation software.
• Arbitrage, hedge betting, or exploiting technical glitches.
• Money laundering or using another person's payment method.
• Initiating fraudulent chargebacks with payment providers.
• Creating multiple accounts to claim bonuses.

8. Responsible Gambling

We encourage all players to gamble responsibly. We provide various tools to help you manage your gaming:

• Deposit limits and session reminders.
• Cool-off periods and self-exclusion options.
• Note: Once a self-exclusion period is set, it cannot be cancelled early.

For more information, please visit our Responsible Gaming page.

9. Intellectual Property

All content on this website, including logos, graphics, text, and software, is the property of xojili or its partners. Users may not copy, modify, or distribute any part of the site without express written permission.

10. Availability and Liability

Services are provided on an "as is" and "as available" basis. While we strive for 100% uptime, the platform may be interrupted for scheduled maintenance or due to reasons beyond our control.

Obvious errors in displayed odds, account balances, or payouts (e.g., technical malfunctions) may be corrected by the platform.

11. Suspension and Termination

We reserve the right to suspend or terminate any account that violates these terms. During an investigation, account funds may be temporarily frozen. If a violation is confirmed, remaining balances may be handled in accordance with the nature of the breach.

12. Data Protection

Your privacy is important to us. All personal data is handled according to our security standards. For detailed information on how we collect and use your data, please refer to our Privacy Policy.

13. Complaints and Disputes

We aim to resolve all issues internally. If you have a complaint, please submit a request via our support channels with your account ID and a detailed description of the issue.

If a dispute remains unresolved after our internal process, we will work toward a resolution based on the evidence provided by our system logs and payment providers.

14. Changes to These Terms

xojili may update these terms from time to time to reflect changes in service or legal requirements. Updates will be posted on this page. We recommend checking the "Effective Date" at the top of this page regularly.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact our support team through the channels provided on our Support Page.